Privacy Policy

1. Who We Are

Torchlight Institute of Communication is an educational institute based at Office no.70, 1st Floor, Prabhat Center, Sector 1A, CBD Belapur, Navi Mumbai, Maharashtra, India (Pin: 400614). We offer communication courses including English speaking, personality development, interview skills, career counselling, life skills, and confidence training.

When we refer to “we”, “us”, or “our”, we mean Torchlight Institute of Communication. When we refer to “you”, we mean anyone who visits our website at torchlight.co.in or enquires about our courses.

2. What Information We Collect

We collect the following information when you submit an enquiry form, book a demo class, or contact us:

• Full name
• Mobile number
• Email address
• Course of interest
• Preferred batch timings
• How you heard about us (optional)

We also collect standard website analytics data such as pages visited, time spent on the site, and browser type. This is collected through standard tools and does not personally identify you.

3. How We Use Your Information

The information you provide is used solely for the following purposes:

• To respond to your enquiry about our courses
• To confirm and schedule your free demo class
• To share relevant information about our programmes, batch schedules, and fees
• To contact you about upcoming batches that match your stated interest
• To improve our services and website based on feedback

We do not use your information for any purpose other than those listed above without your explicit consent.

4. How We Store and Protect Your Data

Your information is stored securely. We take reasonable precautions to protect your personal data from unauthorised access, misuse, or disclosure. We retain your information only for as long as is necessary to fulfil the purposes for which it was collected.

5. Who We Share Your Information With

We do not sell, rent, or share your personal information with any third party for marketing purposes. Your information may be shared only in the following circumstances:

• With our own trainers and administrative staff who need it to respond to your enquiry
• If required by law or a legal process in India

6. Cookies

Our website may use basic cookies to improve your browsing experience. These are small text files stored on your device. You can choose to disable cookies through your browser settings. Disabling cookies will not prevent you from using our website or submitting an enquiry.

7. Your Rights

You have the right to:

• Ask what personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information from our records
• Opt out of any communications from us at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites such as Google Maps or social media platforms. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

9. WhatsApp and Phone Communication

If you provide your mobile number, we may reach out to you via call or WhatsApp to respond to your enquiry or share information about our courses. You can ask us to stop contacting you at any time by replying to any message or calling us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Torchlight Institute of Communication
Office no.70, 1st Floor, Prabhat Center, Sector 1A, CBD Belapur, Navi Mumbai, Maharashtra, 400614
Phone / WhatsApp: +91-9136165979
Email: contact@torchlight.co.in